Skip to content
Contact us
  • There are no suggestions because the search field is empty.

Importing Historical Transcripts From Zoom

This article details how to import historical meeting transcripts from Zoom Cloud into Intersight.

If you would like Intersight to generate guidance for your sales reps’ current deals based on insights gleaned from historical deals data and suggest deal risk mitigation actions, please import historical call transcripts into Intersight. Intersight can ingest historical call transcripts from several call recording and conversation intelligence applications including:  

  1. Zoom  
  1. Gong  
  1. Fireflies.ai  
  1. Chorus (ZoomInfo)  

Zoom Cloud Recordings Import Process

Perform the following steps to import call recordings and transcripts from Zoom Cloud. This will perform a 1-time import into Intersight.  You must have the administrator role to perform this. 

  1. Log in with the Zoom administrator account 
  2. Go to https://marketplace.zoom.us 
  3. On the top right, click on Develop then click on Build app
    A screenshot of a computer AI-generated content may be incorrect. 
  4. Select Server to Server OAuth App then create a new app
    A screenshot of a computer AI-generated content may be incorrect. 
    A screenshot of a computer AI-generated content may be incorrect.

You'll then see a new App you can configure:

 

Go to Scopes, click Add Scopes 

Add the following scopes 
- cloud_recording:read:recording:admin 
- cloud_recording:read:list_user_recordings:admin 
- user:read:list_users:admin 

After adding the scopes, go to the Activation tab, then click on Activate your App 

Once created, grab the following fields and provide them to your Intersight Customer Success Manager 
- Account ID -  Client ID  - Client Secret