Import Historical Transcripts: Integrate with Gong
If you would like Intersight to generate guidance for your sales reps’ current deals based on insights gleaned from historical deals data and suggest deal risk mitigation actions, please import historical call transcripts into Intersight. Intersight can ingest historical call transcripts from several call recording and conversation intelligence applications including:
- Zoom
- Gong
- Fireflies.ai
- Chorus (ZoomInfo)
To set up Gong, you need to do the following:
- Navigate to Company Settings > Ecosystem > API
- Under the API keys tab, select Get an API Key
- Copy the following fields:
- Base URL
- Access key
- Access key secret
4. Provide the fields to your Intersight Customer Success Manager.